Overview:
NextArray’s policy on abandonment and reclaim terms is
simple. We reserve the to claim abandoned hardware at any of
our facilities in which clients have failed to respond to
our email and have no payments of 6 months. After 2 months
of no payments, the client’s hardware will be terminated and
removed from the network. From there, our team will then
place that hardware in our storage facility or it will
remain racked. After 4 months of no payments or
communication on how the client has started making payments,
NextArray reserves the right to claim the hardware as
Abandoned and is now the property of NextArray LLC. Below
lays out these steps for abandoned hardware.
1.) No payment of 2 months on invoices and no communication
with client of payment. The said server/hardware will be
null-routed or disconnected from our network and the
server/device will be powered off.
2.) NextArray will place the server/device in our storage
facility and or leave it in a location for storage for no
longer than 2 months.
3.) After 4 months of no payment or payment arrangements in
the form of an email or ticket the server/devices become the
property of NextArray LLC. And then the client has no rights
to said server/device.
